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Property Manager

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Posted : Tuesday, July 02, 2024 08:32 AM

Do you enjoy working with customers but want more responsibility? Are you looking for a challenging job where you make the difference? We are seeking qualified Property Managers to join our team and help run our multi-million dollar properties.
If you are self motivated, and have experience in any of the following, we want to talk to you! * *Requirements* * 1.
Retail sales experience * 2.
Customer service experience * 4.
Retail Sales Experience a plus * 5.
Outstanding Customer Service Skills (In Person, Phone, E-Mail) * 6.
Highly Proficient Verbal/Written Communication Skills * 7.
Ability to Operate with little supervision * 8.
Positive Attitude/Highly Motivated * 9.
Work Effectively within a team * 10.
High Attention To Detail * 11.
Outstanding Organizational Skills * 12.
Ability to multi-task and prioritize * 13.
Ability to pass background checks * 14.
Must have a dependable vehicle, with proof of insurance (Required) * 15.
Must have a VALID Drivers License and proof of eligibility to work in the United States (Required) * *Duties/Responsibilities* *Job Knowledge and Duties* * 1.
Perform daily functions of running the self storage facility in accordance with company standards * 2.
Complete daily walk thru including lock checks and cleaning units as needed * 3.
Make daily bank deposits and ensure accuracy of deposit information * 4.
Be familiar with the Texas Chapter 59 Lien Laws (Refer to TSSA "Goldbook") * 5.
Be familiar with self storage unit leases, vehicle and boat/RV lease processes * *Professional Image* * 1.
Keep office clean and organized, free of any clutter, pets and odors * 2.
Report via work order any areas outside manager expertise * 3.
Oversee contractors and third party vendors work * *Repair and Maintenance* * 1.
Perform light repair and maintenance duties, including: * 2.
Cleaning out units * 3.
Wiping down doors * 4.
Pickup up trash * 5.
Cleaning Hallways, office and bathrooms * 6.
Change HVAC filters as required * 7.
Grease door springs on roll-up doors * 8.
Oil gate chain as needed * *Administrative & Legal* * 1.
Maintain accurate records for each customer including lease, addendums, correspondence * 2.
Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company * 3.
Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines * 4.
Keep post auction paperwork labeled and filed * 5.
Use computers as designated for business use only * 6.
Be proficient at self storage management software * *Collections* * 1.
Perform required communications in accordance with company standards * 2.
Make collection calls and send reminder notices per company standards * 3.
Send uncollected balances to approved collection agency * *Sales* * 1.
Meet or exceed net rental goal each month * 2.
Follow up on all internet, e-mail or call center leads, maintaining a 60% conversion ratio from lead to rental * 3.
Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting concessions, discounts and waived late fees * 4.
Ensure phones are answered in a professional manner * 5.
Show a storage unit to every walk-in customer * *Customer Service* * 1.
Provide greater than expected customer service including: * 2.
Being polite and respectful, listening to customers needs * 3.
Stand when anyone enters the office * 4.
Escalate customer concerns as necessary, following up with customer * *Marketing* * 1.
Perform in-store and off-site grassroots marketing, visiting at least four businesses per week * 2.
Create and keep current a marketing log to track marketing activity * 3.
Effectively use company provided marketing materials to enhance marketing activities * 4.
Attend company approved or sponsored marketing events * Job Type: Full-time Pay: $15.
00 - $17.
00 per hour Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Work setting: * In-person * Office * Outdoor work Experience: * Management: 1 year (Preferred) License/Certification: * Driver's License (Required) Ability to Relocate: * Lubbock, TX: Relocate before starting work (Required) Work Location: In person

• Phone : NA

• Location : Lubbock, TX

• Post ID: 9152242360


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