We're searching for a detail-oriented mortgage loan officer assistant.
This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business.
You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process.
If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!Compensation:
$35,000 - $55,000 yearly
Responsibilities:
Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
Assist with administrative duties such as making and screening calls, booking appointments, etc.
Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
Qualifications:
Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
2-3 years of professional office environment and administration or mortgage experience preferred
Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
Applicant must be fluent in English and Spanish
About Company
At Flat Branch Home Loans, we live, work, and play in the communities that we serve.
Our involvement in our communities drives our passion for equipping you and your family with the best possible home-buying experience.
Our team of professionals possesses the expertise and well-rounded experience within the mortgage industry to serve you with a loan product that is cost-effective and the best fit for you.
We produce successful work for our clients by cultivating a family atmosphere through our teams in the office.
Flat Branch Home Loans seeks to maintain a strong, positive relationship between operations and sales in an effort to further improve the customer experience.