*Assistant Manager*
*Job Description*
*Reports To*: Property Manager
*Supervises*: No supervisory responsibility
*Internal Contacts*: Property Managers
Property Accounting
*External Contacts: *Tenants
Vendors
*Output of Job (Scope and Purpose)*
Role occupants are responsible for keeping accurate property records, for seeing to it that available space is leased, that tenants are retained, and that the property is effectively maintained within budgeted parameters.
*Primary Responsibilities*
*Domain *1.
Assist manager/acting manager (assist Property Manager as requested and perform Property
Manager duties in absence of Property Manager)
*Duties*: 1.
Assist Property Manager with resident renewals.
2.
Help resolve resident disputes and problems.
3.
Help with gathering data for preparation of annual property budget.
4.
Supervise and direct staff in absence of Property Manager.
5.
Schedule make-readies to prepare units for residents.
6.
Schedule outside make-ready services as needed and budgeted.
7.
Inspect units to ensure readiness and adherence to company.
*Domain2.
Keep Current Residents Satisfied*
*Duties *1.
Take calls for maintenance requests from residents.
2.
Call back residents to check on maintenance preformed.
3.
Purchase necessary parts, supplies and services that are within the budget.
4.
Perform after hours “on call” duties as required.
5.
Help plan and direct social activities.
*Domain 3.
Collect Rents and Security Deposits*
*Duties*: 1.
Collect all rents and security deposits
2.
Post rent and miscellaneous income receipts.
3.
Notify residents who are delinquent in paying.
4.
Initiate eviction procedures for residents.
5.
Maintain accurate records of rent collections.
6.
Ensure that money collected are deposited daily.
7.
Record the time and date of collections.
8.
Posting and follow-up of NSF checks.
9.
Turn over bad debts to collection agency.
*Domain 4.
Prepare Reports and Paperwork*
*Duties: *1.
Gather information and complete reports in a timely and accurate manner.
-Computation Report
- Move-out Report
-Vacancy Report
-Traffic Report
-Weekly Activity Report
2.
Periodically audit lease files for accuracy.
3.
Process Status Change forms.
4.
Process purchase orders and invoices and send to accounting.
*Domain5*.
Leasing Property (meet budgeted earnings by assuring that units are leased)
*Duties *1.
Generate traffic of prospective residents.
2.
Make appointments with prospects.
3.
Qualify prospects.
4.
Sell them on the merits of the property.
5.
Close the lease.
6.
Process lease applications and all paper work associated with generating a lease.
7.
Insure timely move in of new residents.
8.
Generate new leases through working with local employers, locators, and current residents.
9.
Complete market surveys.
*SKILLS, KNOWLEDGE AND PERSONAL CHARACTERISTICS*
The following skills, knowledge and personal characteristics are desirable for job success
\*Experience in managing multi-family properties
\*Bookkeeping experience
\*Ability to communicate effectively
\*Ability to sell
\*Preference for working with others
\*Ability to assert yourself
\*Preference for detail work
\*Ability to work well under pressure
\*Self-motivation and self-direction
\*Ability to work without direct supervision
*Physical Demands*
Work Conditions:
Extensive walking and climbing (stairs), frequent sitting, computer use, stooping and kneeling, moderate stress, light lifting, carrying and travel on property.
_Physical Requirements:_
_Extensive mobility and good physical condition.
_
Work Environment:
Primarily inside, secondarily outside, work around traffic areas, slippery or uneven walk areas, and exposure to dust, insects, animals, weather, humidity and the general public.
_Physical requirements:_
_Seeing, hearing, mobility and good physical condition.
_
Job Type: Full-time
Pay: From $37,000.
00 per year
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
Experience level:
* 3 years
Schedule:
* Monday to Friday
Application Question(s):
* Onsite Software Experience
Experience:
* Assistant manager: 3 years (Required)
License/Certification:
* Driver's License (Preferred)
Work Location: In person